This document was last updated on September 17, 2014.
- 1. Compliance with laws and regulations
Any time our Company handles personal information (in this document, "personal information" refers to information which can identify specific individuals), it will be our policy to comply with the laws and regulations of Japan concerning the protection of personal information, including the Act on the Protection of Personal Information, as well as the guidelines established by the authorities in charge.
- 2. Utilization within the scope of intended use
Our Company will identify as clearly as possible how we intend to use your personal information, and then use any such information only within the scope of use listed and described, with the exceptions of cases where we obtain the consent of the individuals in question in advance, as well as cases authorized by the law.
- 3. The listing and description of intended use
Our Company will make every effort to list and describe in advance the information we need to conduct customer service, which of our collaborators will have access to that information, and how that information is intended to be used, so that we can gain your informed consent before receiving your personal information.
Furthermore, there may be cases where our Company is allowed to save or record content related to business transactions or correspondence, but any information we obtain will only be used to help us respond to your requests promptly and appropriately.
The information we receive from you may be used in any of the ways listed below:
- To help us personalize your experience on our Site -
By providing your information, you help us respond better to your individual needs.
- To help us provide better customer service -
The information you provide allows us to respond more effectively to your customer service requests and support needs.
- To help us improve our Site -
We constantly aim to provide the best website offerings we can. Your information and feedback help us understand our strengths and weaknesses, and ultimately make our Site better for all of our users.
- To process transactions -
Your information may be used for the express purpose of delivering the purchased product or service requested, but this information, whether public or private, will not be sold, transferred, exchanged, or given to any other company for any other reason whatsoever, without receiving your prior consent.
- To send periodic email messages -
We may use the email address you give us for order processing to send you information and updates regarding your order, as well as for providing occasional company news, updates, related product or service information, etc.
- 4. Measures for safety management
Our Company must strive to maintain with accuracy and timeliness the personal information you have entrusted to us so that it remains within the scope of intended use and is protected from unauthorized access, manipulation, disclosure, etc. Therefore, we take measures for safety management that are both appropriate and necessary for meeting current technology standards.
We offer the use of a secure server, upon which any sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the database of our payment gateway providers. It will be required to keep this information confidential, and the database will only be accessible by those authorized to have special access rights to such systems.
Your sensitive information (credit card numbers, social security card numbers, etc.) will not be stored on our servers after a transaction.
"Cookies" are small files transferred to your computer's hard drive through your Web browser by a site or its service provider. These files enable the sites or service provider systems to recognize your browser, as well as to catch and save certain information, such as the sections of our site that you visit, the links you click, and the searches you conduct on our Site. The end result for users is faster access to the Site and a more personalized online experience.
For the above reasons, we may assign one or more cookies to your computer when you visit our Site. Most browsers automatically accept cookies, but they also usually allow you to change the settings to decline cookies. If you choose to decline cookies, please be aware that you may not be able to sign in or use some of our Site's interactive features.
- 6. Information provided to third parties
Our Company does not provide personal information to third parties, other than those trusted collaborators of ours that help us service you, operate our Site, or otherwise conduct our business, on the condition that they agree to keep this information confidential. We also may release your information when we believe it is necessary for complying with the law, for enforcing the policies of our Site, or for protecting the rights, property, or safety of ourselves or others. Furthermore, by using the opt-out system under Japanese law (The Act on the Protection of Personal Information, Article 23, Paragraph 2), our Company does not provide personal information to third parties without the acknowledgement of the person in question.
- 7. Third Party Links
At our discretion, we may occasionally include or offer third party products or services on our Site. As these third party sites have their own separate and independent privacy policies, we therefore have no liability or responsibility for the content and activities of these linked sites. However, as we do aim to protect the integrity of our Site, we welcome any feedback you may have regarding such sites.
- 8. Underage Users
Our Site, products, and services are all directed towards a general audience, and we do not knowingly collect any personal information from anyone under 13 years old.
- 9. Making Requests Regarding Your Information
In cases where you request us to release your information to you, to revise your information, to stop introducing you to products and services, or even to delete your information, once we have confirmed your identity, we will respond to your request promptly and in accordance with the provisions of the laws and regulations of Japan.
- 10. Your Consent
- 12. Contacting Us